Efficientnegociation

With this program you will learn how to quickly recognise different behaviours styles and hot to negotiate efficiently with customers. You will also learn good processes and attitudes to enhance a sale. You will know to adapt your behaviour whist selling or negotiating. For an efficient negotiation it is essential to recognise the client's type of personality and to adapt yourself to it. You can avoid a lot of problems when you try to make a point if you take into consideration your interlocutor's personality.

One day workshop

Objectives

	Know the types of personality.
	Recognise on people the personalities distinguishing marks.
	Know the negotiating methods.
	Adapt your message to your interlocutor's personality.

Content :

	How to negotiate efficiently with the customers
	Quickly recognise the personality types
	The first concerns of behaviour styles
	The different ways of showing tensions
	What to offer in the offer process depending on the personality
	How to develop strategic listening
	How to have an efficient sales approach
	How to face up objections
	Fundamental steps to a successful sales process
	Your performance as a seller
	Your behaviour on the phone
	Sales and non-talking attitudes
	Memory helper for Selling
	Memory helper to close a sale.

Very practical training, plenty of exercises allowing you instant evaluation of your workshop understanding.